Stop losing customers because of delivery problems.
OtoNav is a Nigerian-based delivery visibility app built to help vendors track deliveries and stop false "delivered" claims before they hurt your business.
2 400+
Vendors protected
99.1%
Delivery accuracy
< 2 min
Avg. response time
Proof of delivery
Photo verified
Live tracking
Real-time updates
Sound familiar?
Daily frustrations that make you feel like you're losing control of your deliveries
Rider not picking calls
You've called 7 times. It's been 2 hours. Still no answer.
Customer asking "Where is my package?"
And you're just as clueless as they are.
You have no idea where the rider is
Is he stuck in traffic? Lost? Or just ghosting you?
You look unserious even when it's not your fault
The customer doesn't care who's responsible. They just want their package.
From order to doorstep, every step is visible
Six simple steps. Zero guesswork.
Vendor creates the order
Enter the package details, pick the customer, and assign a rider. The order is created and both parties are notified instantly.
Rider accepts the job
The assigned rider receives a notification and accepts the delivery from their app.
Customer sets drop-off
The customer picks their delivery address from saved locations. Once both sides confirm, the order is locked in.
Track the rider live
Both the owner and customer see the rider's real-time location on a live map, with ETA updates as the delivery progresses.
Customer shares their PIN
At the door, the customer shares a 4-digit delivery PIN with the rider. No PIN, no delivery — zero false claims.
Delivery confirmed
The order closes automatically once the PIN is verified. The customer is prompted to rate their rider.
Built so you never have to wonder what happened
Every step of the delivery is visible, verified, and in the customer's hands, not the rider's.
Live rider tracking
Your rider's location updates in real time from the moment they accept until the package lands at your customer's door.
Full order timeline
Track every stage: accepted, picked up, in transit, arrived, with exact timestamps for each event.
PIN-based delivery confirmation
Your Customer gets a private delivery PIN. The rider can't mark an order as delivered without the code your customer stays in control.
Flexible delivery locations
Customer's can save their frequent drop-off addresses and pick one at order time or set the location after the rider accepts.
Instant alerts at every milestone
Push notifications and emails keep the customer and vendor in sync, no chasing, no radio silence.
Verified rider assignments
Riders are screened before they can accept any order. Suspended or inactive riders are blocked automatically.
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Frequently Asked Questions
Everything you need to know about OtoNav
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